YOU HAVE THE RIGHT TO CANCEL YOUR ORDER AT ANY TIME, UP TO 14 DAYS AFTER THE DAY YOU RECEIVE IT DUE TO A MANUFACTURER’S DEFECT. HOWEVER, YOU MUST CONTACT US AND LET US KNOW STRAIGHT AWAY IF YOU WISH TO DO THIS.

IF RETURNING, YOU MUST TAKE GOOD CARE OF THE ITEMS WHILE THEY’RE IN YOUR POSSESSION AND THEY MUST BE RETURNED TO US IN A SELLABLE CONDITION. IT IS YOUR RESPONSIBILITY TO RETURN THE ITEMS TO US, OR TO ARRANGE COLLECTION OF LARGER ITEMS. THIS NEEDS TO BE DONE PROMPTLY AT YOUR COST. YOU CAN FIND OUR ADDRESS TO SEND THE RETURNS TO AT THE BOTTOM OF THE WEBSITE

PLEASE NOTE THAT REFUNDS CAN BE EXPECTED TO BE PROCESSED BETWEEN 3-5 WORKING DAYS AFTER YOU HAVE CANCELLED YOUR ORDER.

THESE REGULATIONS DON’T APPLY TO ANYTHING THAT HAS BEEN PERSONALISED OR TO INTIMATE, PERISHABLE OR TIME-CRITICAL GOODS.

PLEASE NOTE THAT WE WILL NOT ACCEPT ANY RETURNED E-LIQUIDS THAT HAVE BEEN UNSEALED, USED, OR DAMAGED IN ANY WAY, AS THIS WOULD CONSTITUTE A HEALTH AND SAFETY RISK DUE TO HYGIENE PURPOSES.

PLEASE NOTE: ANY SEALED AND UNSEALED ITEMS MUST BE RETURNED WITHIN 28 DAYS OF PURCHASE.